Account responsibility
You are responsible for activity under your account, device, and credentials. Do not share passwords or use another person’s account. Notify Equitable promptly about suspected unauthorized access.
Effective August 17, 2026
Terms of Service
These Terms govern use of the Equitable Solutions LLC website, applications, role portals, products, documents, support features, and freight-workflow tools. By using the service, creating an account, or purchasing a product, you agree to these Terms and the written terms that apply to your selected path.
Service boundary
- Equitable is not a freight broker or motor carrier.
- The carrier controls lanes, rates, outreach authorization, load acceptance, and freight money.
Eligibility and accounts
Use the correct approved role.
Users must be legally able to contract, provide accurate information, protect their credentials, and use only the role and records they are authorized to access.
Approvals and role separation
Applications, agreements, approval, account creation, and portal activation are separate steps. Dispatcher and carrier credentials are not interchangeable. Access may be refused, limited, or removed when qualifications, documents, payment authorization, security, or program requirements are not met.
Accurate records
You must keep authority, insurance, contact, carrier, shipper, lane, load, document, invoice, and status information accurate. Do not upload material you lack the right to use.
Carrier control
The carrier makes final equipment, lane, rate, outreach, shipper, and load decisions. Tools and training support workflow; they do not replace carrier judgment, legal advice, safety duties, or regulatory compliance.
Fees and purchases
Each service path has its own disclosed terms.
The signed agreement and saved load record control the applicable rate. Fee paths may not be stacked on one load.
Carrier managed dispatch
The current managed dispatch fee is 3% of saved linehaul for eligible booked managed dispatch loads. Properly identified fuel surcharge and approved accessorial charges are excluded from that fee base.
Dispatch service paths
Managed dispatch has one carrier-facing path through Equitable Solutions LLC. Standard managed loads use 7.5% of linehaul: 6% dispatcher compensation and 1.5% Equitable retention. Dispatcher-handled Truckstop loads use the exact carrier-approved dispatcher-set percentage of at least 7.5%; Equitable retains 1.5% and the dispatcher receives the remainder. The assigned dispatcher is not a separate carrier fee path.
Dispatcher system access
Required one-time dispatcher startup is $209.98: $149.99 Equitable onboarding/setup plus the required $59.99 FMCSA Generator license using the same dispatcher email. The $149.99 onboarding includes 30 days of portal access after approved activation. Continued Equitable access is $99 per month beginning day 31 after separate recurring checkout authorization. TruckSmarter is a temporary/secondary free-market reference for dispatchers, not the long-term core freight source; Truckstop Pro is an Equitable-required third-party tool for active dispatchers, separately paid directly to Truckstop (public Pro planning reference $159/user/month before taxes/fees). For managed-dispatch loads, the carrier pays one 7.5% of linehaul charge. 6% of linehaul is dispatcher compensation and 1.5% is retained by Equitable.
Digital products
Digital products are separate one-time purchases under their displayed terms. The FMCSA Carrier Lead Generator is currently $59.99. Digital purchases do not automatically include platform, database, portal, carrier, or dispatcher approval.
Use, ownership, and enforcement
Use the service only for lawful authorized business work.
The Acceptable Use Policy is part of these Terms. Written agreements, product terms, privacy terms, and role-specific notices also apply when relevant.
Ownership and license
Equitable and its licensors own the service, software, designs, training materials, databases, and product content except for user-provided material. Users receive a limited, revocable, non-transferable right to use them only for the approved purpose.
Suspension and termination
Equitable may suspend or terminate access for nonpayment, expired authorization, inaccurate records, security risk, unlawful conduct, misuse, violation of agreements, or harm to the service or others. Obligations concerning fees, ownership, confidentiality, records, disputes, and liability survive where applicable.
Disclaimers and liability
The service and information are provided on an “as available” basis to the fullest extent permitted by law. Equitable does not guarantee uninterrupted access, data accuracy, freight, revenue, savings, load availability, shipper response, carrier qualification, rates, or results. Liability is limited to the fullest extent permitted by applicable law and the controlling written agreement.
Disputes and changes
Florida law governs to the extent permitted by law, without regard to conflict rules. Venue will lie in the applicable state or federal courts serving Duval County, Florida, unless a controlling written agreement states otherwise. Material changes will be posted with a new effective date.
Contact
Questions or requests.
Contact Equitable about this policy or an account-specific request.
Questions may be sent to contact@equitable-solutions-llc.com or Equitable Solutions LLC, Jacksonville, Florida. Do not send passwords, complete payment-card numbers, or other unnecessary sensitive information.