Contact Equitable Solutions LLC
Questions about dispatcher access, carrier access, the nationwide shipper database, FMCSA Carrier Lead Generator, onboarding documents, products, or portal login should start here.
- Your name and company or carrier name.
- Your role: dispatcher, carrier, partner, or product customer.
- The page, tool, or product you need help with.
- A short note explaining what happened.
Use the correct support path.
Call or email Equitable with your role and the exact issue so support can route you to the correct dispatcher, carrier, product, or document path.
Phone
Support areas
Dispatcher access, carrier access, onboarding documents, product downloads, FMCSA tool instructions, and portal login questions.
Start with the path that matches your role.
Use the role-specific pages below before contacting support when you need access, pricing, documents, or product information.
How support handles your request.
Clear support messages help Equitable answer faster and keep the correct compliance boundaries around dispatcher access, carrier access, products, and private portal tools.
Send your role and issue
State whether you are a dispatcher, carrier, product customer, or approved portal user.
Include the page or tool
Name the exact page, button, document, product, or login screen connected to the issue.
Wait for the right next step
Support may direct you to application, carrier intake, product instructions, login help, or document correction.
Do not bypass the workflow
Private tools, shipper database access, and freight workflow require the proper approved path.
Common support questions.
These answers explain when to call, what to include, and what Equitable can and cannot guarantee.
What should I contact Equitable about?
Contact Equitable about dispatcher access, carrier access, product downloads, onboarding documents, portal login issues, or questions about the nationwide shipper database workflow.
What is the best contact method?
Call 904-330-4442 or email contact@equitable-solutions-llc.com with your name, role, page or tool, and a short description of what you need.
Can Equitable answer carrier or dispatcher approval questions?
Yes. Contact support can explain application status, onboarding documents, portal access, and next steps. Approval is not automatic.
Does contacting Equitable guarantee freight or income?
No. Equitable provides database access, workflow tools, training direction, documents, and compliance controls. It does not guarantee freight, rates, lanes, contracts, carrier signups, or income.