Verify the source
Confirm the business identity, authority where applicable, contact information, payment expectations, and whether the communication channel matches the verified company. Watch for changed email domains, urgent payment instructions, identity mismatches, and requests that bypass normal paperwork.
Review the complete load
Check rate, equipment, commodity, pickup and delivery appointments, facility requirements, tracking, accessorial terms, and cancellation language. Present the information to the carrier for approval.
Verification reduces risk but does not eliminate it. The carrier remains responsible for final business and load decisions.